Policies and Information
General Information- Each piece is an individual piece of art. I do my best to capture the beauty of the horse in each model I paint and I spend many hours working on each piece. Please understand that each model is a piece of art and not a try. I also try to describe the model as accurately as possible and to take the best pictures of the model so the buyer can be well informed about the piece. If you have any questions or concerns before purchasing, please email me. Each model has been sprayed with several layers of sealer, but should still be handled with care. Please avoid knocking the model into anything, keep it in a dust free location out of direct light and pack well when traveling.
Payments and Refunds- I prefer PAYPAL for transactions. At Live Model Shows I prefer cash paid in full. I will do time payments on a case by case basis. If the buyer does not pay in full by the established deadline, the buyer will forfeit all deposits and payments and the model will be listed back for sale.
If upon receiving the model the buyer is not happy with the piece, the buyer has two days to contact me. The buyer will be responsible for return shipping and has one week to ship the model back after notifying me. The buyer will only receive the purchase price refund once I've received the model back in its original condition. If the model gets damaged on its way back to me, it will be the responsibility of the buyer to go through the channels to file a claim with the shipping carrier they choose. I would strongly suggest insurance on the piece.
Shipping- I generally ship USPS and will insure the model accordingly. Unless otherwise stated, buyer pays for all shipping costs. Currently I will not ship overseas. Canada is fine, but at buyer's cost. If you receive the model from me and it was damaged in shipment, please notify me with in two days. Depending on the damage to the piece, I will attempt to fix it, or come to a solution that the buyer is acceptable with.
*Please note that all the photography and pictures on this site are property of Meredith Warren and can't be used or copied with out my consent.
Payments and Refunds- I prefer PAYPAL for transactions. At Live Model Shows I prefer cash paid in full. I will do time payments on a case by case basis. If the buyer does not pay in full by the established deadline, the buyer will forfeit all deposits and payments and the model will be listed back for sale.
If upon receiving the model the buyer is not happy with the piece, the buyer has two days to contact me. The buyer will be responsible for return shipping and has one week to ship the model back after notifying me. The buyer will only receive the purchase price refund once I've received the model back in its original condition. If the model gets damaged on its way back to me, it will be the responsibility of the buyer to go through the channels to file a claim with the shipping carrier they choose. I would strongly suggest insurance on the piece.
Shipping- I generally ship USPS and will insure the model accordingly. Unless otherwise stated, buyer pays for all shipping costs. Currently I will not ship overseas. Canada is fine, but at buyer's cost. If you receive the model from me and it was damaged in shipment, please notify me with in two days. Depending on the damage to the piece, I will attempt to fix it, or come to a solution that the buyer is acceptable with.
*Please note that all the photography and pictures on this site are property of Meredith Warren and can't be used or copied with out my consent.